Shipping Policy

We are committed to delivering your order as quickly and efficiently as possible.

Delivery Information

Please review the information below to understand our order processing, delivery timelines, shipping fees, and tracking procedures.

01. Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

02. Delivery

Nationwide delivery within Nigeria typically takes 2–7 business days, depending on your location.
International delivery times vary by destination and courier service.
Delivery timelines are estimates and may be affected by weather conditions, public holidays, customs clearance, or courier delays.

03. Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Your final shipping fee will be displayed before you complete your order.

04. Order Tracking

Once your order has been shipped, you will receive tracking information, where available, to help you monitor the progress of your delivery.

05. Incorrect Address

Customers are responsible for providing accurate and complete delivery information. JELAS Shapewear is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Please carefully review your delivery information before completing your order.

06. Lost or Delayed Parcels

While we work with trusted delivery partners, JELAS Shapewear is not responsible for delays beyond our control.

If your parcel is significantly delayed, please contact us and we will assist in resolving the issue.

Thank you for choosing JELAS Shapewear.

We appreciate your trust and look forward to delivering your order.

“`